Job Description

**Overview** **Job Summary Details:** The Airline Passenger Assistant, also known as the Wheelchair Agent, fulfills airline passenger service obligations for passengers who require or request wheelchair assistance. Passenger services positions are very customer service-oriented and "tipping" is allowed and customary. Wheelchair Agents who provide extraordinary customer service are known to increase their earning potential between $25-$100 per week. **Benefit Information:** ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Employee Benefits | Front Line Team Members ( | (Programa de Beneficios de ABM) **Basic Qualifications:** - Must be 18 years of age or older - No high school diploma, GED or college degree required - No experience required and on the job training provided **Preferred Qualification:** - One (1) year of customer service experience preferred **Responsibilities:** - Follow safety precautions at all times while transporting passengers - Positive interpersonal interaction with passengers - Comply with all client and/or site security requirements and processes - Safely transport passengers in wheelchairs from their retrieval point to their desired destination within the client site or grounds - Assist passengers with baggage retrieval and transport, if necessary - Coordinate assignments with dispatchers and gate Agents, if necessary - Complete thorough Incident Reports A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 88H, 88M, LS, 0431, 2T2X1 REQNUMBER: 118896

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