HI,
Greetings,
Position : Amazon Connect Developer
Location: Delaware, New Jersey and Plano TX
RTTO: Day One Onsite
Duration: 12+ Months Contract
Experience Level : 8+ Years
Job Qualifications
Amazon Connect Expertise:
o Deep understanding of Amazon Connect core features and capabilities including Contact Lens.
o Proven experience in designing and implementing complex contact flows, including advanced routing logic, speech recognition, and text-to-speech using AWS LEX bots, Polly etc.
o Strong understanding of Amazon Connect's integration capabilities with other AWS Services, such as Lambda, SQS, SNS etc.
o Experience with Amazon Connect's API's and SDK's
AWS Experience:
o Solid experience with AWS infrastructure and services, including ECS, S3, Lambda, Aurora PostgreSQL, Dynamo DB etc.,
o Experience with AWS Security best practices.
CRM Integrations and 3rd Party Integrations
o Proven experience integrating Amazon Connect with various CRM system (Salesforce, ServiceNow etc.,)
o Experience with CRM API's and data models
o Good to have experience integrating with WFM systems like Verint.
Technical Skills
o Strong programming skills using Java, Spring Boot
o Experience with SQL and NoSQL databases (e.g., AWS RDS, Dynamo DB, Aurora etc.,)
o Experience working in Agile environments (Jira)
o Strong experience with DevOps practices and CI\CD (Terraform, Jenkins, Spinnaker, Git etc.,)
o Experience and understanding of security protocols and systems (e.g., Active Directory, IAM, SAML, SSO etc.,) in line with legal and regulatory requirements (PCI DSS, PII, HIPPA, GDPR etc.,)
o Good experience and knowledge of networking concepts and protocols especially in telephony environment.
Other Qualifications:
o Excellent problem-solving and analytical skills
o Strong communication and interpersonal skills
o Ability to work independently and as part of a team
Required Experience
5+ Years of experience in Contact Center technologies and Cloud Architecture
5+ Years of hands-on experience Amazon Connect and AWS
2+ Years of experience using Terraform
Thanks and Regards,
Chanikya [IT Recruiter]
Direct : 214-247-7117
chanakya@conchtech.com
In House Counsel Jobs California | JDHuntr 55587 Senior Attorney, Commercial Contracts, San Diego, CA To apply go to JDHuntr.com *Proactively advise the sales team as an embedded business partner on customer contract matters, initial sales, upgrades and amendments...
...re looking for a passionate Social Media Manager to join our team and own the strategy and... ...grow our presence across TikTok, Instagram, Facebook, YouTube, and otherscreating scroll-... ...media team to support creative ideation for ads and highlight high-performing organic...
DescriptionPosition at Jackson Family WinesABOUT US:Jackson Family Wines - McMinnville is a state-of-the-art, medium-sized winery situated in the heart of the Willamette Valley. Committed to the pursuit of winemaking excellence, we specialize in crafting ultra-...
...POSITION SUMMARY: The Research Assistant is an entry level member of the study team who under the direction of the Principal Investigator assists the study team with various duties including screening, recruitment, data collection, and data entry to ensure protocol...
...Junior Full Stack Developer Angular/NestJS West Palm Beach, FL - Hybrid Exp: 1-2 years Key Skills: Angular/NestJS, MEAN Stack... ...is targeting entry-level candidates with 0 2 years of experience, Ideal for recent graduates or junior developers looking...