AT&T Community Outreach Representative - TOP Training Program Job at Compass Point Innovations, Durham, NC

ZHZvalgxdktoNFMyNXl6RkVRUEc2T0tmZlE9PQ==
  • Compass Point Innovations
  • Durham, NC

Job Description

We are currently hiring Community Outreach Representatives to join our Raleigh office. Our client is in need to expand our AT&T campaign that provides local communities with an opportunity to stay connected to one another, their families, and job opportunities by using accessible and affordable communication tools. The main objective of the Community Outreach Representative is to qualify and enroll potential prospects and assist them through the sign-up process. 

The Community Outreach Representative will communicate and work with local community members directly, qualify them for the available products, and explain the value and impact these peace of mind products can have. In addition, they are responsible for generating interest and excitement and helping connect the customer to AT&T . We are looking for a passionate, caring individual that can build quick, genuine relationships and has a strong desire to join a company where they can make a difference both in the office and in our local communities. Each Community Outreach Representative will receive competitive pay, daily training and mentorship from company leaders, and an excellent advancement opportunity.

Responsibilities of the Community Outreach Representative:

  • Engage prospective enrollees in the local community, educate them about AT&T’s products and services, and assist them through the qualification and sign-up process
  • Qualify potential customers to determine their eligibility for specialized products 
  • Drive a high level of self-generated lead activity to create a referral pipeline 
  • Collaborate with fellow Community Outreach Representatives and the customer service team to learn best practices and develop streamlined outreach and marketing methods 
  • Deliver an exceptional customer experience throughout the entire sign-up process, as well as continuing to offer support even after enrolled in the program
  • Actively contribute to a positive, engaging work environment by collaborating and maintaining professional, friendly relationships across all teams and departments

Qualifications for Community Outreach Representative position:

  • Associates degree in business, communications, or marketing is highly preferred, but not necessary depending on prior experience
  • At least 1-2 years of customer service, sales, community involvement, or any other applicable experience
  • High level of emotional intelligence and superior communication skills
  • Professional, reliable, and genuine demeanor with a proven track record of building effective relationships with community members, co-workers, and clients 
  • Entrepreneurial-minded with a high level of motivation and desire for growth
  • Highly attentive, excellent listener, and exceptional organizational and time management skills 

#LI-Onsite

Job Tags

Daily paid, Full time, Local area, Currently hiring,

Similar Jobs

AM Consulting

Entry Level Marketing Assistant Job at AM Consulting

 ...Schedule Part-Time and Full-Time Hours Available Exciting Work Environment Unlimited Growth Potential Stability and Security NO EXPERIENCE IS NECESSARY! As a potential Marketing Assistant, on the entry-level side, you will be responsible for maintaining... 

EMC Ltd

Events Assistant Job at EMC Ltd

 ...Are you a people person who loves bringing events to life? Do you thrive in a fast-paced, exciting environment where no two days are the same? If so, we want YOU to help us create unforgettable experiences! We're looking for a high-energy, detail-oriented Events Assistant... 

TechWings

Frontend Developer Job at TechWings

 ...innovate, and grow. Covering the full cycle of software development, we've successfully delivered a great number of projects in the EdTech, InsurTech, AdTech and other sectors. We are looking for a Frontend Developer to work on international projects, who has... 

Watson Realty Corp.

Digital Marketing Specialist Job at Watson Realty Corp.

We are looking for a Digital Marketing Specialist who is responsible for developing, implementing, and managing online marketing strategies to promote products or services. This role involves a variety of tasks, including SEO, SEM, social media marketing, email marketing... 

MDI Worldwide

Human Resources Coordinator/ Administrative Assistant Job at MDI Worldwide

 ...Human Resources Coordinator Department: Human Resources/ Corporate Job Status: Full-time FLSA Status: Non-Exempt...  ...hours to agencies and process associated invoices. Assist in the tracking Company attendance programs including vacation...