AT&T Customer Service Representative Job at Pinakle, Fishers, IN

Y1AwbFhWM0hpb094NVNUTUdRSEQ2ZUtaZFE9PQ==
  • Pinakle
  • Fishers, IN

Job Description

Pinakle is seeking a tenacious AT&T Customer Service Representative to join our dynamic team!

 

We are a rapidly growing sales firm in the Indianapolis area that works alongside prominent clients in the telecommunications industry, including AT&T. Our goal is to connect customers to our clients' efficient and reliable networks, offering hassle-free and top-tier service. As we continue to represent tech giants and expand our footprint throughout Indianapolis, we are thrilled to add a new AT&T Customer Service Representative to our team.

 

The Role:

The AT&T Customer Service Representative works directly with our clients’ local customer base to create brand awareness and identify products or services that meet their needs. The role of the AT&T Customer Service Representative is to display the highest level of professionalism when answering customer questions, addressing concerns, and recommending products or services to customers. For this reason, we are seeking candidates who are driven, personable and committed to delivering top-tier customer service.

 

AT&T Customer Service Representative Responsibilities:

  • Engage with customers in a given territory to educate them on the telecommunications products and services offered by our clients.
  • Establish and maintain relationships with consumers to encourage repeat business and drive sales.
  • Keep up-to-date with the latest telecommunications technologies to provide accurate information to customers when closing sales.
  • Inform customers of ongoing promotions, bundled packages and promotions, and special deals.
  • Confidently address and resolve customer objections and concerns, demonstrating product value and tailoring solutions to customer needs to close sales effectively.
  • Present ideas to the AT&T Customer Service Representative team for product improvements or new sales tactics based on customer interactions and market trends.
 

AT&T Customer Service Representative Qualifications:

  • High school diploma or equivalent; a degree in a related field is a plus.
  • Proven experience in sales, preferably in telecommunications or a related field.
  • Strong communication and interpersonal skills.
  • Ability to understand and explain complex technical information.
  • Driven, with a proven track record of meeting or exceeding sales targets.
  • Team player with a positive attitude and strong problem-solving skills.
 

What We Offer Our AT&T Customer Service Representatives:

  • Competitive pay with performance-based bonuses.
  • Opportunities for professional development and career advancement.
  • A supportive environment and a positive work culture.
  • Access to one-on-one mentorship and career veterans.
  • Company-sponsored travel including conferences and team retreats.

#LI-Onsite

Job Tags

Full time, Local area,

Similar Jobs

The EGC Group

Public Relations Manager Job at The EGC Group

 ...Relations Manager, who will be responsible for leading client strategies. The ideal candidate will have experience in a wide range of PR functions, as well as have existing, positive relationships with media professionals. Key Responsibilities Thought leadership... 

Kaminska Dermatology

Medical Receptionist Job at Kaminska Dermatology

 ...Kaminska Dermatology in Chicago, IL is looking for a MEDICAL receptionist (Full Time) to join our team. We are located in RIVER NORTH and NORTH CENTER. Our ideal candidate is a self-starter, fast learner, punctual, reliable and friendly. Responsibilities Greet and... 

MIT Lincoln Laboratory

Group 43--Summer Research Program Intern (Air Traffic Control & Weather Systems) Job at MIT Lincoln Laboratory

 ...interested in developing exciting new technologies that enable safe, efficient, and secure transportation for the nation, the Air Traffic Control and Weather Systems Group at MIT Lincoln Laboratory may be the place for you. We work in a wide range of mission areas,... 

Emerson Hospital

Physical Therapist Job at Emerson Hospital

 ...philosophy and objectives of the department.Minimum QualificationsEducationBachelor's degree or higher from an accredited Physical Therapy program required.ExperiencePrevious outpatient experience strongly preferred.Licensure and/or CertificationBLS healthcare... 

Salesforce

Vice President, Data Science & Analytics - Slack Job at Salesforce

 ...Description Overview of the Role: Slack (a Salesforce company) is looking for a data professional who can lead Slacks data science teams through its next chapter of growth. As the Vice President, Data Science & Analytics, reporting to the COO, you will own the holistic...