Job Description

Situated on sacred land marked by royal fish ponds, natural lava plains, lush tropical gardens and alluring beaches, Mauna Lani – meaning “mountain reaching heaven,” is an inspiring spiritual haven that captures a distinct sense of place deeply rooted in rich cultural traditions. The all-new luxury lifestyle resort from Auberge Resorts Collection is defining a new era of experiential luxury on the Island of Hawaii following a resort-wide re-imagination and renovation. Nowhere in the Hawaiian archipelago is the land more powerful, sacred or alive than this storied and natural place of wonder. Guests will be wowed by the transformational experiences, enriching cultural immersion, unrivalled amenities and curated moments. The resort will boast contemporary guest rooms and suites, five private bungalow residences, five extraordinary restaurants and lounges, three distinct pools, a signature spa and wellness haven, Kainalu active pursuits program, Living Culture program and an interactive Holoholo Kids Circle – all complemented by Auberge’s intuitive and gracious service.

Job Description

The base salary for this position is $23.58 hourly.

As our Beach Club Host, you will accommodate and greet our guests with aloha and ensure their seating arrangements are as requested and to the best of our ability.

• Greet and accommodate guests with aloha, ensuring their seating arrangements are as requested.
• Manage beach reservations using software, including upselling halau reservations.
• Answer phones promptly and courteously, and handle guest inquiries professionally.
• Set up floor plans, create guest profiles, and check menus for cleanliness.
• Stock host area supplies and maintain a clean environment.
• Use radio and wirekit for discreet communication with staff.
• Sell beach club retail items when available.
• Assist other team members as needed.
• Demonstrate strong interpersonal skills, attention to detail, and ability to work in various weather conditions.
• Maintain knowledge of resort facilities and operations.
• Be available for all shifts and hours as required.

Qualifications

Education:

• Any combination of education and experience that provides the required knowledge, skills, and abilities.
• High School education preferred.

Experience:

• Previous related experience preferred.

Other:

• Ability to obtain Tuberculosis clearance. 
• CPR and/or first aid certifications preferred.
  

Additional Information

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.

DHL Mahi Staffing, LLC is an Equal Opportunity Employer, M/F/D/V. DHL Mahi Staffing, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, DHL Mahi Staffing, LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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