Job Description

🏥 Clinical Liaison 

📍 Location: On-Site – Philadelphia, PA
🕒 Type: Full-Time | Salaried
💰 Compensation: $105,000 base + bonus potential
👤 Reports To: Sr. Director of Partner Operations
👥 Direct Reports: None

🌟 About myLaurel

At myLaurel , we’re transforming healthcare by delivering acute-level care directly into patients’ homes . We serve frail, elderly, and medically complex individuals—improving outcomes, reducing readmissions, and delivering a dramatically better care experience.

🚑 Our Programs:

• Rapid Advanced Care – On-demand, in-home urgent care

• Acute Care at Home – Patients are safely discharged and continue receiving acute-level care at home

• Recovery at Home – Post-discharge transitional care that helps prevent avoidable readmissions

Through our interdisciplinary model of telehealth physicians , in-home paramedics , and RN care managers , myLaurel is redefining where and how acute care is delivered.

💼 The Opportunity

We’re hiring a Clinical Liaison (RN) to support the launch and growth of a new hospital-partnered service line in Philadelphia . You'll act as the face of myLaurel inside the hospital—building trust, identifying eligible patients, and promoting our home-based acute care programs .

This is a hybrid clinical-strategic role perfect for a nurse who excels in care coordination, patient education, and stakeholder engagement.

🧩 Key Responsibilities

🤝 Hospital Engagement – Build strong relationships with care teams, physicians, and hospital leadership
📈 Referral Management – Identify eligible patients and guide them into myLaurel’s acute care programs
💬 Patient Education – Clearly explain services and care plans to patients and caregivers
⚙️ Operational Integration – Seamlessly embed myLaurel into hospital discharge and care workflows
🎯 Strategic Growth – Collaborate with internal teams to drive program adoption
📊 Track Results – Monitor key performance metrics including referrals, patient satisfaction, and outcomes
🤝 Cross-Team Collaboration – Coordinate with myLaurel’s internal care and operations teams

📅 A Day in the Life

• Attend hospital huddles and rounds

• Conduct chart reviews and referral assessments

• Deliver program education to patients, caregivers, and staff

• Track referral data and outcomes

• Serve as a clinical ambassador for home-based acute-level care

✅ What You’ll Need

🩺 Active, unrestricted RN license
🏥 5+ years of clinical experience (hospital inpatient or ER preferred)
🧠 Expertise in care transitions , discharge planning, and readmission prevention
📢 Strong communication and relationship-building skills
💻 Proficient in using EHRs and navigating hospital systems
🎓 BSN or related degree preferred
🚀 Bonus: Experience working in program development or liaison roles

📊 Success Metrics

• 🚦 Referral volume & conversion

• 📋 Referral appropriateness

• 😊 Patient & caregiver satisfaction

• 📉 Reduction in readmissions

• 🤝 Hospital partner engagement & satisfaction

💡 Why myLaurel?

🌱 Be part of a mission-driven company changing how acute care is delivered
🏆 Make a high-impact contribution within a growing, innovative startup
💰 Competitive salary + bonus potential
👥 Collaborate with interdisciplinary care and operations teams
💼 Help shape the future of home-based acute care

📩 Apply now to help bring acute-level care into patients’ homes—and change what’s possible in healthcare.

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