Job Description

This position will independently provide study coordination for simple and moderately complex clinical research studies.  As a member of a coordination team, this position will help support a portfolio of projects with varying levels of complexity. Mastery of all job duties from the CRC-Assistant position on the Michigan Medicine CRC Career Ladder is required. 

Experience as part of a team with all 8 competency domains is expected:

1.    Scientific Concepts and Research Design
2.    Ethical Participant Safety Considerations
3.    Investigational Products Development and Regulation
4.    Clinical Study Operations (GCPs)
5.    Study and Site Management
6.    Data Management and Informatics
7.    Leadership and Professionalism
8.    Communication and Teamwork

Additional job duties include: 

• Utilizing medical record system (MiChart) to screen, recruit and capture participant data.
• Data management (collect, record, and input hard and electronic study forms- data entry, and quality assurance)
• Lab sample collection and shipment from various locations, simple subject reimbursement.
• Coordinating study visits/activities
• Communicating with participants and working with health care providers for recruitment
• Assist with regulatory submission and study maintenance
• Reporting weekly on subject enrollment and progress in studies
• Call and email participants for study enrollment and follow up
• Perform general office and administrative duties related to clinical studies
• Other duties as assigned or required for the research project

Supervision Received: This position receives direct supervision and reports directly to CRC-Senior and Primary Investigator.

Supervision Exercised: None

Technician Level:

• Associate degree in Health Science or an equivalent combination of related education and experience is necessary. 
• Minimum 1 year of directly related experience in clinical research and clinical trials is necessary. (Please review SoCRAs Definition of a Clinical Research Professional for qualifying experience prior to applying.)  or  An advanced degree in a health-related areas such as: Health Sciences, Behavioral Sciences, Public Health, Health Care Administration, Clinical Research Administration, Social Work, Psychology, Epidemiology, Foreign MD. or Minimum 3 years of human subject experience (clinical, lab or health regulations) such as related patient care, related community health and wellness, related clinical information, and research.  
• Candidate must possess proficiency in Microsoft Word, PowerPoint, Excel, Outlook, and Adobe office products.

Assistant Level:

• High school diploma or GED is necessary. 

Both: 

• Must have reliable transportation to recruit patients from locations including Brighton, Northville, and West/East Ann Arbor.
• Excellent interpersonal, oral and written communication skills
• Attention to detail
• Checks own work and confirms accuracy
• Demonstrates ability to resolve simple queries.
• Proficient computer skills including Microsoft software applications
• Ability to organize/prioritize tasks effectively and efficiently
• Ability to set goals, promote teamwork and solve problems
• Demonstrated ability to learn and use new skills quickly and effectively
• Able to maintain data confidentiality and participant/subject/patient privacy.
• Excellent attendance record and strong work ethics

Technician Level:

• Bachelor's degree in Health Science or an equivalent combination of related education and experience is desirable. 
• An understanding of medical terminology, experience in a large complex health care setting, ability to effectively communicate with staff and faculty of all levels, and knowledge of university policies and procedures is desirable. 
• Previous experience with scheduling and project management.
• Certifications through ACRP or SoCRA are preferred but not required. Experience in scheduling appointments (in a clinical or non-clinical setting), using eResearch, EPIC (MiChart) and OnCore.

Assistant Level:

• Associate Degree in Health Science or an equivalent combination of related education and experience is desirable.  An understanding of medical terminology, experience in a large complex health care setting, ability to effectively communicate with staff and faculty of all levels, and knowledge of university policies and procedures is desirable. 

Both: 

• Epic Experience is preferable 
• Research experience is preferable

The work schedule for this position is 40 hours per week- M-F, on site.

This position may be underfilled at the CRC-Assistant title based on selected candidates' qualifications.

Michigan Medicine is firmly committed to advancing inclusion, diversity, equity, accessibility, and belonging, which are core to the culture and values of the Medical School Office of Research. Our community supports recruiting and cultivating a diverse workforce as a reflection of our commitment to serve the diverse people of Michigan and the world. We strive to create a work culture where each team member feels respected, valued, and safe.

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

The University of Michigan is an equal opportunity/affirmative action employer.

About University of Michigan - Ann Arbor

A great university is made so by its faculty and staff, and Michigan is recognized as one of the best universities to work for in the country. The Michigan culture is known for engaging faculty and staff in all facets of the university to create a workplace that is vibrant and stimulating.For two consecutive years, the Chronicle of Higher Education has placed U-M in its "Great Colleges to Work For" survey. In particular, the university earns high marks for strong relations between faculty and administrators, a collaborative system of governance, strong pay and benefits, and a healthy work/life balance.

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