Customer Success Specialist Job at Prolific, Inc, Hampton, VA

Y2ZnbldsdkxpNGU0NFNmTEhRM0o1KytmZlE9PQ==
  • Prolific, Inc
  • Hampton, VA

Job Description

A thriving Customer Service and Sales firm, we are a dynamic team that serves the Virginia Beach community with the best service options in the region. We are a regional team of innovators, inspired entrepreneurs, and goal achievers. Our mission statement holds to the leadership team we have in place. We need our team to innovate to continue leading our industry. That is simply what we do daily for our clients and customers. 

Our Verizon Customer Success Specialist works with the Customer Service and Sales team. They will be accountable for establishing best practices and refining processes that support customer care objectives and overall sales margins. 

Responsibilities of the Verizon Customer Success Specialist:

  • Contacting and engaging consumers in-person from provided lead lists from clients, eventually progressing to developing new business and maintaining current relationships
  • Answer questions regarding order status, payment, product, promotions, and technical problems related to the customer experience
  • Displays active listening skills, perceives emotional awareness under challenging situations and empathizes with customers to enhance an overall positive experience
  • Gain product and service knowledge by attending client meetings related to technology, sales promotions, and products updates
  • Developing strong leadership and interpersonal skills
  • Driving sales through promotional campaigns



 

What We Are Looking For:

  • Bachelor’s degree in business, marketing, or similar concentrations
  • A consistent overachiever with a drive for perfection 
  • Must be able to work full-time hours and have weekend availability
  • Able to travel at least 1 or 2 weeks outside of the home branch for learning and networking purposes
  • Patience, empathy, and passion for people
  • Confidence and public speaking skills

#LI-Onsite

Job Tags

Full time, Weekend work,

Similar Jobs

University of Michigan - Ann Arbor

Program Administrator, Sport Management | University of Michigan - Ann Arbor Job at University of Michigan - Ann Arbor

 ...your qualifications. As the Program Administrator you will assist with the day to day operations and administration of the Sport Management Department. You will report to the Program Chair of Sport Management. Based on programmatic needs, the selected employee... 

Honeywell

Sr. Advanced Manufacturing Engineer-PLC Controllers Job at Honeywell

 ...Innovate to solve the world's most important challenges As a Sr. Advanced Manufacturing Engineer here at Honeywell Industrial Automation,...  ...certifications Support the manufacturing of complex parts and sub-assemblies by providing technical expertise and support... 

Amentum

ARPA-H - Mission Office Commercialization Support Specialist Job at Amentum

 ...ARPA-H Mission Office Commercialization Support Specialist Amentum is looking for experienced personnel to expand our healthcare technology development support capabilities at the Advanced Research Projects Agency for Health (ARPA-H). Founded in 2022, ARPA-H is... 

Spectrum

Enterprise Sales Engineer I, Spectrum Business Job at Spectrum

 ...Location: Anaheim, California Date Posted: Date posted 02.04.2025 Areas of interest: Sales, Telecom Sales Engineer Requisition Number: 2025-47653 Business unit: Spectrum Enterprise SEN210 Do you want to use technical expertise, creative thinking and a persuasive... 

Classic plan

Work from Home Virtual Assistant Job at Classic plan

We are seeking a highly organized and detail-oriented virtual assistant to join our team. As a virtual assistant, you will be responsible...  ...providing administrative support to our team members while working remotely from the comfort of your own home. This is a great...