Enterprise IT Business Analyst Manager Job at Vets Hired, Raleigh, NC

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  • Vets Hired
  • Raleigh, NC

Job Description

Duties and Responsibilities

Business Case Development

  • Lead the creation of comprehensive business cases to support the IT department, ensuring alignment with business objectives.
  • Present business cases to senior leadership for approval and prioritization of IT projects.

Department Needs Analysis

  • Collaborate with departments to identify and analyze business needs, gaps, and opportunities for continuous improvement.
  • Facilitate requirements-gathering sessions to accurately capture the functional and non-functional requirements of stakeholders.
  • Translate business needs into technical specifications that guide the development and implementation of IT solutions.

Process Evaluation, Reengineering & Improvement

  • Lead cross-functional teams to evaluate current business processes and identify areas for efficiency improvement.
  • Ensure that process improvements align with overall business and IT strategies.

Software Research & Implementation

  • Conduct research on software solutions that address identified business needs, comparing functionality, cost, and long-term viability.
  • Oversee the RFP process, selection, acquisition, and implementation of new software systems, ensuring smooth integration with existing platforms.
  • Ensure all implemented software solutions meet security, compliance, and governance standards.

Documentation & Reporting

  • Create and maintain accurate documentation for business requirements, process workflows, and system configurations.
  • Ensure all documentation is up to date and easily accessible to relevant stakeholders.

Mentorship & Training

  • Mentor business analysts, guiding them in best practices and methodologies to improve their performance.
  • Create and manage training programs aimed at enhancing the technical and analytical skills of team members.

Typical Qualifications

Education and Experience

  • Bachelor's degree in information technology or a directly related field.
  • Five years of professional experience related to the assignment.

OR

  • An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job, unless otherwise subject to other legal or regulatory requirements.

Preferred Qualifications

  • 7 to 10 years of related work experience as an IT Business Process Analyst, Scrum Master, or IT Business Consultant.
  • 5 to 7 years of experience working with large ERP vendors and major technology application providers.

Additional Information

Knowledge of:

  • Supervisory principles, practices, and techniques.
  • Enterprise-wide understanding of business processes, systems, and data.
  • Business analysis, including gathering and documenting requirements, business process modeling, and developing technical solutions.
  • Leading complex projects and initiatives.
  • Agile, Six Sigma, and Lean Methodologies.
  • ITIL version 3 Service Management methodologies.
  • Project management and leadership skills.
  • Microsoft Office Suite for reports, presentations, and data analysis.
  • Group facilitation and building consensus.
  • Federal, state, and local laws, codes, and regulations related to the field.

Skill In:

  • Supervising and evaluating staff performance.
  • Training and coaching staff.
  • Overseeing quality assurance and standards.
  • Providing project management, organization, and logistics coordination.
  • Monitoring financial information and statistics.
  • Serving as a department liaison and subject matter expert.
  • Identifying deficiencies and implementing solutions.
  • Researching industry trends and best practices.
  • Managing IT projects, processes, and functional operations.
  • Providing customer service.
  • Utilizing communication and interpersonal skills to interact with coworkers, supervisors, and the general public.

ADA and Other Requirements

Physical Requirements:

  • Fingering, grasping, talking, hearing, seeing, and repetitive motions.

Sedentary Work:

  • Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly.
  • Primarily involves sitting, with occasional walking and standing.

Working Conditions:

  • Work is routinely performed in an indoor, office environment.

Job Tags

Work experience placement, Local area,

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