Help Desk Analyst 2-Video Support/ HD2 (752403) - Onsite London, OH Job at Romack, London, OH

ZC9Rc1cxL09pNFM0NUMzSUhBZkI0K09aZUE9PQ==
  • Romack
  • London, OH

Job Description

Job will be in person working in London, Ohio. equipment supplied

Video support specialist extremely well-rounded in processing, scheduling videoconference requests and managing other issues via telephone and email utilizing Microsoft Office 365, experience with Polycom RMX, Resource Manager and endpoints.

ODRC expects a video support specialist extremely well-rounded in processing and scheduling videoconference requests and managing other issues via telephone and email utilizing Microsoft Office 365, and experience with Polycom RMX, Resource Manager and endpoints.

Video Support Specialist
Education:
Preferred Education: 4-year college degree
Years of Relevant Experience: 2 years
Key Skills:
• Process and schedule for videoconference requests and manage other issues via telephone and email. Last year we scheduled over 12,000 conferences.
• Utilize Microsoft O365
• Assist with day-to-day management of videoconferencing operations for our multisite videoconferencing network
• Use professional written and oral communication
• Work successfully across multiple teams
• Provide analytical and troubleshooting support for video endpoints and fiber networks
• Support conference room meetings, point-to-point and multipoint (bridge) video teleconferences
• Prefer experience with Polycom and Cisco infrastructure and endpoints
• Provide limited audio/video support for management off-site activities
• Maintain strict confidentiality for all videoconferencing activities
• Report operational and technical issues to managers.

Job Tags

Similar Jobs

Turn2Partners

Litigation Legal Secretary Job at Turn2Partners

 ...experienced legal secretary to provide high-level support to attorneys. With recent growth in the group, the team needs an additional...  ...Key Responsibilities: Draft, revise, and proofread legal documents; assist with filings and e-filings Maintain attorney calendars... 

Lensa

Medical Copy Editor - Remote Job at Lensa

 ...make a difference? Join us to start Caring. Connecting. Growing together . UnitedHealthcares Medical Policy team seeks a skilled and experienced Medical Copy Editor to support our policy development and publication process. This individual will be responsible for... 

Shavano Family Practice

Virtual Assistant Job at Shavano Family Practice

We are looking for an organized and professional virtual assistant to handle all communications with the company from a remote position. The virtual assistant's responsibilities will also include managing corporate schedules, making travel plans and issuing invoices.... 

Kaiser Permanente

Supervisor, Pharmacy Care Delivery, Clinical Pharmacy Job at Kaiser Permanente

 ...training efforts by: proactively supervising team to provide complex pharmacy and provider education to positively impact patient compliance...  ...TherapyCOMPANY: KAISERTITLE: Supervisor, Pharmacy Care Delivery, Clinical PharmacyLOCATION: Sacramento, CaliforniaREQNUMBER:... 

Whole Foods Market

Whole Foods Market - Culinary Team Members - Prepared Foods, Deli, & Bakery - (Part Time, Mid & Clos Job at Whole Foods Market

 ...as a member of the Prepared Foods team to include preparation,...  ...and stocking of products. All Whole Foods Market Retail jobs require ensuring...  ...customers and Team Members at all times. All positions must be...  ...skills and willingness to work as part of a team. Ability to...