Help Desk Support Job at Sales Match, Philadelphia, PA

Y2ZrbFcxbk9oSVN4NFNESkh3UEo2ZUdkZkE9PQ==
  • Sales Match
  • Philadelphia, PA

Job Description

Job Title: Remote Help Desk Support

Hourly Pay: $20 - $24/hour

Summary:

We’re looking for a helpful and patient Help Desk Support professional to join our team. In this work from home role, you’ll assist customers with technical issues and answer their questions. If you enjoy troubleshooting and helping others find solutions, this job could be a perfect match for you.

Job Responsibilities


  • Assist customers by phone or email to resolve technical problems

  • Help users navigate software or hardware issues

  • Document support cases and ensure timely follow-ups

  • Provide step-by-step instructions for troubleshooting

  • Collaborate with your team on more complex issues

  • Stay updated on product features and new troubleshooting techniques


Qualifications


  • Comfortable speaking with customers and explaining technical issues clearly
  • Basic computer skills and familiarity with troubleshooting

  • Strong problem-solving skills and attention to detail

  • Reliable internet connection and a quiet workspace at home

  • No prior experience requiredwe provide the training

  • Experience with help desk software or customer support is a plus


Perks & Benefits


  • 100% work from home

  • Competitive hourly pay: $20 - $24

  • Paid training to set you up for success

  • Flexible work hours and the option to work weekends

  • Friendly team environment with continuous support

  • Opportunities for growth and advancement

Job Tags

Hourly pay, Remote job, Work from home, Flexible hours, Weekend work,

Similar Jobs

State of Illinois

ENVIRONMENTAL PROTECTION GEOLOGIST I Job at State of Illinois

 ...official/unofficial transcripts for all degrees earned, and a copy of any applicable professional...  ...Minimum Qualifications ~ Requires a bachelors degree in geology, including at least...  ...: Environmental & Natural Resources; Science, Technology, Engineering & Mathematics... 

Kah Landscaping

Landscape Designer Job at Kah Landscaping

 ...Kah Landscaping, with over 74 years of experience, is recognized for creating exceptional outdoor environments that blend artistry and functionality. As a Landscape Designer, you will have the opportunity to bring creative visions to life, working closely with clients... 

System One

My SQL DBA Job at System One

 ...implementation. Performs advanced administration requiring sound and thorough knowledge...  ...equivalent work experience required. Entry level to 3 years experience in role required...  ..., and integrity of our MySQL database systems. Manage PHP-based integrations... 

Houston County

Water Treatment Plant Operator Job at Houston County

 ...Water Treatment Plant Operator Grade 13 Salary:$40,872.00 ($19.65 hr) - $44,179.20 ($21.24 hr) Supervisor: Jeff Chandler/ Superintendent of Billing and Water Treatment MINIMUM QUALIFICATIONS Must have High School diploma or GED. Must be able to obtain and maintain... 

Northwest Orthopaedic Specialists

Certified Medical Coder Job at Northwest Orthopaedic Specialists

 ...NWOS is hiring a Certified Medical Coder. The Certified Medical Coder...  ...Medical Coder ensures claims are coded accurately using appropriate...  .... Opportunity for a hybrid remote schedule after 6090 days. We...  ...obtain within 6 months of hire (experience may be considered in lieu of...