Help Desk Support Job at Sales Match, Philadelphia, PA

Y2ZrbFcxbk9oSVN4NFNESkh3UEo2ZUdkZkE9PQ==
  • Sales Match
  • Philadelphia, PA

Job Description

Job Title: Remote Help Desk Support

Hourly Pay: $20 - $24/hour

Summary:

We’re looking for a helpful and patient Help Desk Support professional to join our team. In this work from home role, you’ll assist customers with technical issues and answer their questions. If you enjoy troubleshooting and helping others find solutions, this job could be a perfect match for you.

Job Responsibilities


  • Assist customers by phone or email to resolve technical problems

  • Help users navigate software or hardware issues

  • Document support cases and ensure timely follow-ups

  • Provide step-by-step instructions for troubleshooting

  • Collaborate with your team on more complex issues

  • Stay updated on product features and new troubleshooting techniques


Qualifications


  • Comfortable speaking with customers and explaining technical issues clearly
  • Basic computer skills and familiarity with troubleshooting

  • Strong problem-solving skills and attention to detail

  • Reliable internet connection and a quiet workspace at home

  • No prior experience requiredwe provide the training

  • Experience with help desk software or customer support is a plus


Perks & Benefits


  • 100% work from home

  • Competitive hourly pay: $20 - $24

  • Paid training to set you up for success

  • Flexible work hours and the option to work weekends

  • Friendly team environment with continuous support

  • Opportunities for growth and advancement

Job Tags

Hourly pay, Remote job, Work from home, Flexible hours, Weekend work,

Similar Jobs

Medical Advantage Recruiters

LCSW Job at Medical Advantage Recruiters

(Only QUALIFIED Healthcare Professionals accepted) Licensed Clinical Social Worker (LCSW) - $1,000 Signing Bonus! Licensed Clinical Social WorkerOutpatient Practice Setting (FQHC)| Case Management and Therapy (Stephenville, Texas) Convenient to Abilene, TX (Loan Repayment... 

Genesis Healthcare Consultants

Ob/Gyn Physician Job at Genesis Healthcare Consultants

(Physician/MD qualifications required) Obstetrics And Gynecology - Practice is balanced with 50% Ob and 50%Gyn. Five day work week, 9AM with the last appointment at 4:15PM. Expect to see 22-25 patients|day and 10-15 deliveries per month. Busy surgical schedule.... 

Facility Solutions Group

Junior Project Manager Job at Facility Solutions Group

Junior project managers are responsible for planning, organizing, and directing operations related to ongoing projects in the company. ~ Create schedules and collect documents to orient and guide projects and outcomes. ~ Translate metrics into actionable, meaningful... 

DSI Security Services

Security Officer Job at DSI Security Services

OverviewYou gain more than just a paycheck when you are employed with DSI. From our biggest clients to our newest security officer, the values of DSI and our motto, Do What You Say You Will Do, are always present. Working for DSI is more than just a job its a... 

Charles River Laboratories, Inc.

Business Development Director - Cell Therapy Manufacturing (CDMO-East Coast) Job at Charles River Laboratories, Inc.

 ...the range based on factors including, but not limited to, experience, skills, education, certifications, and location. Job Qualifications...  ...: A Bachelor's Degree is required. A graduate degree (MA, MBA, or other relevant field of study) is highly preferred for...