Hotline Representative (Night Shift, $20/hour) Job at ProPivotal Staffing, Framingham, MA

ZC84a1dscktnSWF6NWliT0hBSEM1KzZmZnc9PQ==
  • ProPivotal Staffing
  • Framingham, MA

Job Description

Hotline Representative (Night Shift, $20/hour)

About the opening:

  • Overnight shifts
  • Pay: $20/hr
  • Part Time shifts
  • Training in Framingham office, then hybrid work arrangement after

Responsibilities:

  • Answer calls from individuals facing mental health issues, crises, suicidal thoughts, and other stressful situations
  • Show extreme empathy and remain non-judgmental to assist callers effectively
  • De-escalate situations with the support of the call site supervisor
  • Be prepared to call 911 on behalf of the caller in emergencies

Requirements:

  • High school degree
  • Experience with data gathering techniques
  • Proficient with Microsoft Office, Word, Excel, databases, and other software systems
  • Ability to deescalate crisis situations while maintaining composure
  • Must attend training in Framingham, MA
  • Mac (Google Chrome access) or PC, strong Wi-Fi, headphones with microphone compatible with computer
  • Quiet workspace for working from home for remote shifts

Preferred Requirements:

  • Prior telephone/call-center experience focused on emotional support

There are no costs for candidates utilizing our services as our clients pay for all related hiring fees. All ProPivotal job postings are either actual positions we had available at the time of posting and/or are representative of positions we typically fill or expect to fill. If you see a job that interests you, respond to the ad or give us a call so that we can help you find a job you'll love. As one of the area's largest staffing firms, we help 2,500 people find jobs a year so chances are good that we can help you too.

ProPivotal is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor.

Job Tags

Part time, Second job, Remote job, Shift work,

Similar Jobs

Medtronic

Associate Clinical Specialist - CAS, DEEP SOUTH (AR/TN/MO/MS/LA/NC) Job at Medtronic

 ...*Primary Responsibilities**+ Provide technical, educational, clinical and sales support to assist the Region in meeting Cardiac Ablation...  ...field training department in educating/training new Clinical Specialists and Account Managers+ Provides training and resources for... 

AM Consulting

Entry Level Marketing Assistant Job at AM Consulting

 ...Schedule Part-Time and Full-Time Hours Available Exciting Work Environment Unlimited Growth Potential Stability and Security NO EXPERIENCE IS NECESSARY! As a potential Marketing Assistant, on the entry-level side, you will be responsible for maintaining... 

Covenant House California

Housing Navigator YHDP (Full-Time) Job at Covenant House California

COVENANT HOUSE CALIFORNIAJOB DESCRIPTION: YHDP Housing NavigatorPOSITION SUMMARY:Under the supervision of the Norcal SVP, the YHDP Housing Navigator will work to assist youth experiencing homelessness (ages 18-24), in obtaining and maintaining housing in the community... 

The Symicor Group

Business Banker - Job # 3342 Job at The Symicor Group

 ...proposition centers around providing the very best available banking and accounting talent. In fact, most of our recruiters are former...  ...and maintaining long-term customer relationships with commercial customers. The position includes a generous salary of up to... 

HCA Healthcare

RN MedSurg Meal Relief Job at HCA Healthcare

 ...Graduate of an accredited School of Professional Nursing+ Current RN License by the Board of Nurse Examiners State of California+...  ...department, comprehensive stroke center, ICU/CCU, maternity, Level III NICU, comprehensive cancer center, heart & cardiovascular center, same...