Hotline Representative (Night Shift, $20/hour) Job at ProPivotal Staffing, Framingham, MA

ZC84a1dscktnSWF6NWliT0hBSEM1KzZmZnc9PQ==
  • ProPivotal Staffing
  • Framingham, MA

Job Description

Hotline Representative (Night Shift, $20/hour)

About the opening:

  • Overnight shifts
  • Pay: $20/hr
  • Part Time shifts
  • Training in Framingham office, then hybrid work arrangement after

Responsibilities:

  • Answer calls from individuals facing mental health issues, crises, suicidal thoughts, and other stressful situations
  • Show extreme empathy and remain non-judgmental to assist callers effectively
  • De-escalate situations with the support of the call site supervisor
  • Be prepared to call 911 on behalf of the caller in emergencies

Requirements:

  • High school degree
  • Experience with data gathering techniques
  • Proficient with Microsoft Office, Word, Excel, databases, and other software systems
  • Ability to deescalate crisis situations while maintaining composure
  • Must attend training in Framingham, MA
  • Mac (Google Chrome access) or PC, strong Wi-Fi, headphones with microphone compatible with computer
  • Quiet workspace for working from home for remote shifts

Preferred Requirements:

  • Prior telephone/call-center experience focused on emotional support

There are no costs for candidates utilizing our services as our clients pay for all related hiring fees. All ProPivotal job postings are either actual positions we had available at the time of posting and/or are representative of positions we typically fill or expect to fill. If you see a job that interests you, respond to the ad or give us a call so that we can help you find a job you'll love. As one of the area's largest staffing firms, we help 2,500 people find jobs a year so chances are good that we can help you too.

ProPivotal is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor.

Job Tags

Part time, Second job, Remote job, Shift work,

Similar Jobs

Sunrise Senior Living

Host/Hostess Job at Sunrise Senior Living

 ...privilege and it will be something I carry with me for the rest of my life!"_****_- Sunrise Team Member_**At Sunrise, our Host / Hostess is responsible for providing resident services during meal periods.**RESPONSIBILITIES & QUALIFICATIONS****Responsibilities:**- Greeting... 

Luxury Bath Technologies

Experienced Window Installer Job at Luxury Bath Technologies

 ...Experienced Window Installer Full-Time (Phoenix Metro Area) Optum Home Solutions is seeking an experienced Window Installer (Lead Installer level) to join our growing team! We are a well-established home improvement company with over 39 years in business, specializing... 

Browning Day

Interior Designer (Hybrid) Job at Browning Day

 ...INTERIOR DESIGNER At Browning Day, our portfolio spans a broad range of project types within civic, cultural, healthcare, higher education...  ...period. ~ Opportunity to earn an annual bonus. ~ Hybrid remote work environment with a flexible schedule ~ Chance to be a... 

ePromos

Email Marketing Specialist Job at ePromos

 ...Email Marketing Specialist The role of the Email Marketing Specialist is crucial in developing and executing advanced email marketing strategies...  ...implementation WORKING CONDITIONS: Position is fully remote Ability to accommodate multiple time zones with primary... 

AERMOR LLC

Junior Web Developer Job at AERMOR LLC

 ...Location: Panama City, FL Job Type: Full-Time Security Clearance: Secret AERMOR is seeking a Junior Web Developer to design, code, and document application programs for scientific systems and commercial projects. The selected candidate will support web...