Fluidra’s seeking an IT Service Desk Managerto join our team at our East Coast office in Atlanta, GA (by airport).
WHAT YOU WILL CONTRIBUTE
The IT Service Desk Manager will establish and lead our IT Service Desk team to ensure exceptional support and satisfaction for our end-users across various enterprise locations.
Your primary role will involve establishing policies and procedures, managing a team of IT support staff, and ensuring the efficient resolution of IT-related issues through our ServiceNow ticketing system. Additionally, you will:
WHAT WE SEEK
EDUCATION
An exciting opportunity to dive in and begin your career with a company that offers a competitive total rewards package that includes:
WHO WE ARE
Fluidra is a publicly listed company focused on developing innovative products, services and IoT solutions for the residential, commercial and wellness pool markets, globally. The company operates in over 45 countries, has over 7,000 employees and owns a portfolio of some of the industry’s most recognized and trusted brands: Polaris®, Jandy®, CMP, S.R. Smith, and Zodiac®. We also sell products under the Cover‐Pools®, iAquaLink®, Grand Effects®, Dell® and Nature2® names.With these combined resources we’re able accelerate innovation in critical areas like energy-efficiency, robotics and the Internet of Things.
Our focus is on creating the perfect pool and wellness experience responsibly. We take our mission to heart, and our employees embody these guiding principles in everything we do: passion for success, honesty & trust, customer collaboration, teamwork and inclusion, learn and adapt, excellence and innovation.
Don't meet every single requirement listed? At Fluidra, we thrive on building an inclusive workspace, so if you are excited about this role and your past experience doesn't align perfectly, we encourage you to apply anyways! You may be just the right candidate for this role or another role in the organization. Fluidra is proud to be an equal opportunity employer. Fluidra recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, sex, disability, age, veteran status, or any legally protected characteristic.
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