Job Description

Account Manager - Spotlight Media 

Who We’re Looking For

Spotlight Media is seeking an experienced and results-driven Account Manager to lead TikTok Shop brand launches and growth strategies. This role requires a high level of ownership, strategic thinking, and the ability to drive measurable success in a fast-paced environment.

The ideal candidate is:

• Highly motivated with a proven track record in eCommerce or TikTok Shop.
• Exceptionally organized and capable of managing multiple high-priority projects.
• Committed to delivering high-quality work with no room for compromises.
• Able to lead and mentor a team while fostering a culture of excellence and accountability.

Key Responsibilities

Client & Project Management

• Oversee the end-to-end execution of TikTok Shop brand launches, ensuring a successful cold start within three months.
• Implement structured processes to improve workflow efficiency and eliminate recurring issues.
• Serve as the primary point of contact for clients, addressing concerns and ensuring high satisfaction and retention.

TikTok Shop Strategy & Growth

• Develop and execute data-driven TikTok Shop strategies that scale brands from $12.5K/month post-cold start to $600K/month.
• Identify and implement opportunities to maximize sales and performance through influencer campaigns and platform optimization.
• Stay informed on industry trends, platform updates, and best practices to maintain a competitive advantage.

Team Leadership & Development

• Manage and mentor creator managers to ensure consistent high-performance delivery.
• Build and maintain a collaborative, professional team culture that prioritizes execution and accountability.
• Establish clear goals and expectations for team members, providing regular feedback and performance assessments.

Performance Tracking & Reporting

• Monitor and analyze key performance indicators (KPIs) to evaluate campaign success and client performance.
• Provide data-driven insights and strategic recommendations to optimize future influencer partnerships and sales outcomes.
• Ensure all reports and performance updates are delivered in a timely and accurate manner.

Qualifications

• TikTok Shop experience is highly preferred , or equivalent eCommerce expertise.
• Strong project management skills with the ability to prioritize and execute multiple tasks efficiently.
• Excellent written and verbal communication skills with attention to detail.
• Analytical mindset with experience using performance tracking tools to evaluate and optimize marketing campaigns.
• Ability to work independently with minimal supervision while maintaining a high level of accountability.

What to Expect at Spotlight Media

• A high-performance environment where only the best work is acceptable.
• A culture that prioritizes results, efficiency, and continuous improvement.
• Long-term growth opportunities for those who are fully committed to the role.
• A team of professionals who are dedicated to achieving exceptional outcomes.

If you have the experience, discipline, and drive to succeed in this role, we encourage you to apply. Additionally, if you have strong experience in e-com please email jaeho@tryspotlight.co with a quick blurb on your prev exp. & why Spotlight. Thank you. 

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