Job Description
Starting Hourly: $14.50 - $15.50 per hour depending on medical front office experience and/or bilingual in English & Spanish Smith Therapy Partners has been the premier provider for outpatient orthopedics servingâ¯Las Vegas, Henderson,â¯and surrounding communities for over 20 years. We are known for providing the highest quality care for our patients and our team of highly skilled physical therapistsâ¯whoâ¯are honored and delighted to help patients reach their goals.
Currently, we are looking for a full time Medical Receptionist for our 955 W Craig Rd location in Las Vegas. Schedule needed: Monday - Friday 8:00am - 4:00pm
*Bilingual in English & Spanish preferred but not required
ESSENTIAL POSITION DUTIES - Greets warmly and maintains a friendly, welcoming relationship with all patient care coordinators, and any external connections.
- Clearly communicates with all staff, including clinical and corporate employees, in a friendly and courteous manner
- Responsible for answering phones and greeting patients with the utmost professionalism and care in a timely manner and returning VMs same day received. Will maintain higher than 85% answer call rate.
- Participates in and adheres to, as required, the HIPAA Policies and Procedures of Therapy Partner Group
- Escalates patient issues and concerns, as needed, to local Clinical leadership and Regional Front Office management.
- Scheduling patient’s initial evaluations and follow up visits through plan of care
MINIMUM POSITION REQUIREMENTS Knowledge, Skills, and Abilities - Thorough knowledge of Microsoft Office; Raintree PMS experience is a +Plus
- Possess strong relationship building and customer service skills
- Ability to maintain confidential documents
- Ability to demonstrate active listening by asking clarifying questions, identify and share relevant information and solicit feedback from others and give and receives feedback objectively.
- Possess strong team player attributes
- Ability to multi-task responsibilities while maintaining a positive and friendly atmosphere with the patients near by
Education and Experience Education : High School diploma or equivalent (Must be 18+)
Experience : Practice Management System knowledge, patient scheduling capabilities and insurance plan understanding.
Physical Requirements and Working Conditions Requires prolonged sitting, some walking, bending, stooping, reaching, and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, mouse, photocopier, telephone, calculator, and other equipment. Requires normal range of hearing and eyesight to record, prepare and present reports. No travel is required.
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Job Tags
Hourly pay, Full time, Local area, Monday to Friday,