Front Desk Agent We're seeking a Hotel Front Desk Agent to be the initial touchpoint for our guests and oversee every aspect of their stay. Responsibilities include guest registration, reservation management, and offering details on rooms, rates, and amenities. Ultimately, your role is to ensure our guests have a delightful and unforgettable experience. Responsibilities * Complete all check-in and check-out procedures * Oversee all reservations, including online and phone * Complete room payments and verify identification * Inform customers about payment methods and verify their credit card data * Welcome guests upon their arrival and assign rooms * Provide information about our hotel, available rooms, rates and amenities * Respond swiftly to any guest concerns in a professional manner * Respond to clients’ complaints in a timely and professional manner * Collaborate with the housekeeping team and assist the department when needed * Up-sell additional facilities and services, when appropriate * Maintain updated records of bookings and payments * Perform other duties as directed and assigned Skills * Excellent communication skills (verbal and written) * Strong interpersonal skills * Ability to multitask and prioritize tasks effectively * Proficiency in using office equipment (e.g., phone systems, printers, scanners) * Knowledge of office management software * Customer service-oriented mindset * Attention to detail and accuracy * Ability to handle difficult situations with patience and professionalism Requirements * Previous hotel / front desk agent experience is preferred * Customer service attitude * Must be able to convey information and ideas clearly, both oral and written. * Must work well in stressful, high-pressure situations. * Must be able to evaluate and select among alternative courses of action quickly and accurately. * Willingness to work at peak hours, which may include evenings, holidays, and weekends. * Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary * Excellent phone etiquette and communication skills * Strong guest relations skills with the ability to provide personalized service * Bilingual proficiency is a plus Benefits: * Competitive pay * Flexible scheduling * Employee discounts * Opportunities for advancement * Health Insurance * PTO * Vision & Dental
...do offer per diem for those that qualify. The Mechanical Specialist role will be instrumental in overseeing and ensuring the optimal... ...will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability...
About Us:Sylvan Learning is a leading provider of personalized tutoring services, helping students of all ages build the skills and... ...focus on providing tailored instruction in subjects like math, reading, writing, test prep, and study skills. Join our team and make a...
...Job Title: Vice President of Information Technology / Chief Information Officer (CIO) Industry: Construction / Manufacturing / Distribution Location: Northern Los Angeles County (Hybrid, will need to go into office 3 days a week) Reports To: CFO or CEO (TBD...
...We are seeking motivated individuals to join our online Data Entry Specialist team and enjoy flexible, work-from-home opportunities. Whether you're looking for part-time or full-time work, our positions offer the flexibility to balance your personal schedule, including...
...range of possible compensation at the time of posting. Position Summary The Department of Pediatrics is seeking a Clinical Research Nurse (RN) to join our team in a full-time position. Columbia University Medical Center?s Department of Pediatrics is a world...