Outreach Worker Job at Mental Health Association - Western MA, Chicopee, MA

Y1B3aVhsL0xoNE94NXkzSkh3YkQ2TzZRZUE9PQ==
  • Mental Health Association - Western MA
  • Chicopee, MA

Job Description

The Mental Health Association (MHA) is hiring Outreach Workers to assist individuals with developmental and intellectual disabilities, brain injuries, mental health challenges, and/or substance use disorders. As an Outreach Worker, you will support participants in finding and maintaining quality housing, developing independent living skills, and accessing essential resources to live independently in the community. This role requires professionalism, collaboration, and adherence to MHA’s Core Values of Respect, Integrity, and Compassion, along with compliance with agency policies, funding guidelines, and regulatory standards.

Essential Functions

1. Participant Support and Advocacy

  • Assist participants in locating safe, affordable housing and maintaining positive relationships with landlords.
  • Provide tenancy support, including negotiating repairs, promoting clean living conditions, and assisting with financial arrangements like security deposits.
  • Aid participants in organizing and executing home moves, including utilities setup and address changes.
  • Teach and model independent living skills, including budgeting, cooking, cleaning, and social interaction.
  • Act as a liaison for participants with various entities, including landlords, healthcare providers, Social Security, and other community resources.
  • Provide reliable transportation to participants for appointments, social engagements, or errands using a safe and insured vehicle.

2. Participant Health and Wellbeing

  • Develop, monitor, and implement individualized support strategies (ISPs) in collaboration with the treatment team.
  • Respond to medical and psychiatric emergencies, providing support when necessary.
  • Report any incidents of participant abuse or neglect to appropriate authorities as mandated by agency policy.

3. Documentation

  • Maintain accurate records, including daily notes, progress reports, incident reports, and health-related documentation.
  • Coordinate and document participants’ healthcare appointments, medication regimens, and health-related concerns in compliance with MAP (Medication Administration Program) standards.

4. Safety

  • Promote a safe environment by addressing safety hazards, reporting accidents, and adhering to agency safety policies.

5. Teamwork, Communication, and Continuous Learning

  • Participate in required training, team meetings, and individual service plan (ISP) reviews.
  • Foster a positive team environment by supporting team goals and agency mission and communicating effectively with coworkers, participants, families, and external providers.

Schedule

  • 11:00 AM – 7:00 PM
  • 11:30 AM – 7:30 PM
  • Fri/Sat or Sun/Mon off (pending on caseload assigned)

Requirements

Requirements

  • Valid driver’s license, sufficient automobile insurance, and a safe, reliable vehicle during working hours.
  • Ability to work independently, manage time effectively, and prioritize tasks.
  • Strong oral, written, computer, and organizational skills.
  • Adaptability, patience, and compassion in supporting participants’ diverse needs.
  • Ability to pass and maintain certifications in CPR and first aid.
  • Must be at least 18 years old.

Required Education and Experience

  • High school diploma or equivalent preferred.
  • Six months of experience working with individuals with developmental disabilities or mental illness is highly desirable.

Physical Requirements

While performing the responsibilities of this job, the employee is required to speak, smell, and hear. They are occasionally required to kneel, sit, push, pull, reach, and climb. They are also required to use their hands and fingers to grasp, hold, type, and write. The employee is occasionally required to climb stairs and lift up to forty pounds. Vision abilities required by this job include color distinction, visual inspection, visual perception, and eye/hand coordination.

While performing the duties of this job, the employee is occasionally exposed to inclement weather, vehicles, blood-borne pathogens, and computers/monitors. The noise level in the work environment is usually quiet to moderate. The majority of time for this job is spent indoors.

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (403B, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Long Term Disability

Job Tags

Holiday work, Full time,

Similar Jobs

European Wax Center

Wax Specialist/Esthetician Job at European Wax Center

Multiple EWC location options available! Job description Are you passionate about waxing? Were looking for talented team players to join our European Wax Center's team of Wax Specialists. You must be motivated, honest, hard-working, and licensed in the state in ...

Lamons

CNC Mechanic Job at Lamons

 ...Troubleshoot hydraulics, electronics, electrical, pneumatic and mechanical systems. Completes testing and adjusts of parts as needed....  ...where time exceeds handling time. Must be able to become forklift certified. Must be able to lift fifty pounds independently.... 

GDIT

Clinical Research Assistant Job at GDIT

 ...) Job Family: SCA Job Qualifications: Skills: Clinical Research, Data Compilation, Researching Certifications: None...  ...Description: GDIT's Military Health team is hiring a Research Assistant to support the Traumatic Brain Injury Center of Excellence (... 

UnityPoint Health - Meriter

Registered Respiratory Therapist Job at UnityPoint Health - Meriter

 ...We are looking for a Travel Registered Respiratory Therapist Allied for a great Travel allied job in Madison, WI. This Registered Respiratory Therapist Travel allied job pays for 36 hours a week for 13 weeks. With Wanderly you can compare Travel assignment salary... 

Kingz Kimonos

Graphic Design and Marketing Assistant Job at Kingz Kimonos

 ...Brazilian Jiu-Jitsu supplies at competitive prices, supported by superior customer service. We are currently seeking a Graphic Design and Marketing Assistant to join our team. This position focuses on graphic design while incorporating various marketing and administrative...