Job Summary: As a Nail Technician at Cliff House Maine Spa, you will be responsible for delivering exceptional nail care services to our guests while upholding the highest standards of professionalism, hygiene, and hospitality. You will perform a variety of nail services, ensuring each guest enjoys a relaxing and satisfying experience in accordance with established standard operating procedures and Forbes standards. Essential Functions: * Perform high-quality nail services for guests, including manicures, pedicures, paraffin dips, polish changes, and specialty treatments. Create a professional and welcoming atmosphere, promoting a positive guest experience and encouraging return visits to the spa. Develop rapport with guests through effective communication, understanding their expectations, and providing informative narratives about each procedure. Operate spa equipment safely and maintain a neat and orderly work area at all times. Demonstrate thorough knowledge of nail care products, offering recommendations and developing quality at-home programs for guests. Meet established product sales goals and participate in in-house training programs and team meetings. Maintain cleanliness and safety standards in the spa, promptly addressing minor cleanups and reporting any unsafe conditions to management. Additional Responsibilities: * Interact with guests in a friendly and professional manner, whether in person, by phone, or in written communication. Ensure spa cleanliness by promptly addressing minor cleanups and reporting serious issues to management. Uphold safety standards by reporting any hazards or unsafe conditions to management and taking appropriate action to secure the area. Skills: * Exceptional Communication Skills Basic Computer Skills Positive Attitude Sales Abilities Willingness to succeed and grow individually as well as part of a team Commitment to excel in a full-service resort spa environment Education/Training: * High School Diploma or Equivalent Must be licensed in the state of Maine Certifications/Licenses: * Completion of Nail School and state license Employees must fulfill their performance standards for this position and comply with policies, rules and procedures of the Hotel, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees. The job description is intended to describe the general nature and work responsibilities of the position. This job description and duties of this position are subject to change, modification and addition as deemed necessary by the Hotel. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments requested by supervisors, managers or other Hotel Officials. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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