Job Description

About Us:

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!

Location Description:

At the La Quinta Resort and Club we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a Resort that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the La Quinta Resort and Club can mean for you! 

Overview:

Come grow with us at one of California's most iconic resorts! Pyramid Global is an international leader in hospitality and a place you can grow your career internally. We offer competitive salaries, bonus potential, matching 401k, medical, dental, vision, and PTO, along with many other benefits. We are people focused with a CARE culture at the center of everything we do! Join us in creating exceptional guest experiences and enjoy being part of the Pyramid Global family.

Responsibilities: As the Resort Manager, you will report to the General Manager and play a pivotal role in directing and coordinating resort activities to create a positive environment where operational efficiency and profitability align with a focus on people (employees and guests), product, and profit. Your responsibilities will include:

• Directing and serving as the primary point of contact for department heads (excluding Sales and Marketing, Food and Beverage, Finance, Engineering, and Human Resources).
• Hands on leader who can proactively utilize all operations tools that are used at the resort including Purchasing, Accounting, and Labor Controls.
• Maintaining positive relations with staff through coaching, teaching, and open communication, both individually and within departments.
• Fostering a positive employee experience by building trust, encouraging open communication, and cultivating a supportive work environment.
• Collaborating with department heads to set and achieve goals, offering guidance and encouragement along the way.
• Monitoring progress, reporting achievements, identifying problem areas, and assessing their impact on hotel profitability.
• Ensuring a positive guest experience by upholding quality and safety standards.
• Encouraging creative and critical thinking to resolve issues while preserving the brand's integrity.

Additional Responsibilities: As a Resort Manager, you may also:

• Help guests discover their "dream" resort experience.
• Provide exceptional customer service by engaging with guests and establishing sincere connections.
• Build relationships with local restaurants, shops, and attractions.
• Assist in resolving issues and exceeding guest expectations during challenging situations.
• Promote and sell special hotel programs.
• Collaborate professionally with hotel and resort staff, providing necessary information and assistance as needed.

Opportunity for Growth: This position has the potential for advancement as it offers an exciting pathway for career growth within our organization.

Our Culture: Empowered to Make a Difference At Pyramid Global, we value, support, and recognize the unique contributions of each team member. Our culture fosters growth and collaboration, encouraging excellence and exploration in every role. We focus on delivering personalized, memorable experiences for our associates, guests, and communities.

Our Values: People First, Integrity, Excellence

• People First: A talented, diverse, and passionate team working together with respect.
• Integrity: Honesty and accountability to ourselves and colleagues.
• Excellence: Surpassing expectations through dedication and innovation.

Qualifications:

To succeed in this role, you should have:

• • A proven track record as a successful leader, such as a General Manager, Assistant General Manager, or Director of Operations, preferably in a resort.
  • A minimum of 10 years of hospitality experience showing progressive growth.
  • A college degree or a combination of education and experience equivalent to a college degree, preferrably in Hospitality, or Travel & Tourism Management.
  • Strong background in Rooms Operations leadership is required.
  • Hilton experience preferred.
  • Exceptional leadership and communication skills.
  • Problem-solving abilities and critical thinking skills.
  • The flexibility to adapt to varying shifts, including weekends and holidays.
  • A commitment to maintaining a positive and organized work environment.

Join Our Team: If you are an enthusiastic and dedicated individual who is passionate about fostering a positive work environment, enhancing guest experiences, and achieving exceptional results, we encourage you to apply for the Resort Manager position at the beautiful LaQuinta Resort and Club. Join us in our mission to make hospitality better while enjoying the benefits of being part of the Pyramid Global family.

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Compensation Range: The compensation for this position is $175,000.00/Yr. - $185,000.00/Yr. based on qualifications and experience.

Job Tags

Holiday work, Local area, Worldwide, Shift work,

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