The Role
Mission
Development of new, existing, and lost customers through prospecting and lead generation with the goal of increasing our 1 to 1 market share. Work in collaboration with all aspects of Service Sales and Business Development Managers to assure customer success through proactive engagement.
Perform all duties in accordance with Atlas Copco standards, while always striving to understand the needs and expectations of the internal and external customers.
Roles and Responsibilities
Prospecting (75%)
- Top 100 Extra Sales Potential customers from installed base
o Engage targeted customers through proactively planned virtual meetings, emails, and phone calls
o Regularly engage with service sales teams as needed to align on activities
o Generate qualified leads for service sales teams
§ Investigate machine information and status through various company tools
o Generate qualified appointment opportunities for service sales team
§ Nurture customer emails, calls and make record of conversation details
o Update customer contact information in CRM to ensure accuracy
§ Ensure all details are included for service sales teams to provide an offer
o Update customer install base to accurately reflect business potential
o Make initial contact with new customers or customers receiving new equipment to ensure they are aware of service options and points of contact
§ Follow up on welcome packs, machine start up dates, etc
Lead Qualification and Nurturing (20%)
Follow up on all leads generated to ensure customer satisfaction, and lead has been properly updated in CRM. Track success of leads and learn from both positive and negative results.
Professional Development (5%) – Through training and experience, develop skills such as time management, customer relations, effective communication skills, data management, and other skills needed to be proficient in this role.
Perform other duties as assigned.
What you can expect from us?
Choose your career with us!
Drive your Career, Explore Opportunities, Realize your Passion . . .
Attractive benefits Include:
Are we a good fit?
Atlas Copco is a Swedish company. The Swedish human culture still runs through the veins of our 38,000 employees in more than 90 countries. It has a strong family feeling with a warm respect for every individual and we strive for strong diversity . We also invest heavily in our customers, in the environment, ... but first and foremost in our own people. In this way, we provide a stimulating environment in which you can develop your competencies daily. Moreover, our family work atmosphere gives you the flexibility to find an optimal balance between work and private life.
What we expect of you?
2 to 3 years of relevant sales experience or technical role.
2-year Business, or Marketing degree, or equivalent combination of education and experience.
Must be a self-directed team player, who has a positive attitude, and is customer success oriented. Must also have excellent organizational, interpersonal, verbal, and written communication skills. Must be proficient in the use of Microsoft Office, including Word, Excel and Power Point.
Must be able to successfully manage multiple tasks and time management throughout the day.
Limited travel requirements. No more than quarterly visits to the assigned Region being supported
City
Rock Hill, SC
Recruiter
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