Job Description

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

Job Description

The RGM lead will lead MCD US efforts in driving long term, sustainable, profitable guest count growth while delivering value and affordability to guests. This role is responsible for partnering with cross-functional teams including (but not limited to) global pricing/RGM, marketing (affordability, menu/strategy, and CX), strategic insights, and related field functions to make strategic decisions across value levers (e.g., Core Menu, Mass Promotions, Differentiated Rewards and Offers), subsequently ensuring decisions are executed, evaluating success of decisions, and pivoting where needed.

• Lead RGM, ensuring alignment with McDonald’s corporate goals and vision statement. Set a clear, ambitious, vision for sustainable and profitable guest count growth consistent with value and affordability guiding principles and KPIs.
• Set differentiating RGM strategy aligned with MCD’s corporate strategy and RGM vision and guiding principles. Lead consistent communication of and ensure Value Lever Group leads are consistently executing and measuring against holistic RGM strategy.
• Ensure all RGM efforts (e.g., pricing, promotions, loyalty) across the company are effective, standardized, and optimized for maximum impact.
• Cultivate strong relationships with cross-functional leads (including Global RGM, Marketing, Finance, Menu, and Strategic Insights, and Field Offices), ensuring strategic alignment and fostering a collaborative environment.
• Maintain a deep, comprehensive understanding of the QSR market, consumer trends, macro-environment, and competitive landscape. Stay ahead of industry shifts and competitor moves to defend MCD’s leadership position.
• Provide visionary leadership, coordinating analytical initiatives to unlock new insights and inform RGM priorities
• Ensure proper impact tracking of holistic strategy and outcomes against RGM guiding principles, KPIs, and scorecards, ensuring teams have the metrics and insights required and recommending changes to course-correct as needed
• Mentor, coach, and develop the RGM team, fostering a culture of continuous learning and innovation

Benefits eligible : Yes
Bonus eligible : Yes
Long term incentive eligible : Yes
The expected salary range for this role is $193,610– $251,690  per year 
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Qualifications

• At least 12 years relevant experience in an RGM environment or related functions with a strong strategic & analytical background pricing, marketing, and strategic finance
• A track record of translating strategies into actionable results, simplifying complex concepts, and delivering impactful outcomes
• Extensive functional and technical understanding of pricing, promotions, and product mix management.
• Experience in functions associated with pricing, promotions, sales, CX or loyalty
• Experience Developing future leaders and high performing teams, ensuring the right leaders are in the right roles to delivery on the business strategy and coaching people leaders and holding them accountable to developing and growing their teams
• Demonstrated ability to set, manage and optimize RGM strategies & affordability/value visions
• Capacity to set, assess, and ensure adherence to KPIs and guardrails both at the corporate level and in the field

Additional Information

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment. 

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdhrbenefits@us.mcd.com . Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

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