SERVICE DESK ANALYST Job at My3Tech, Arlington, VA

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  • My3Tech
  • Arlington, VA

Job Description

Hi Everyone,

I have multiple Service Desk Analyst openings with our client CACI. Candidates will have to be screened for a DHS Public Trust prior to starting on their first day which can take about 1-2+ months before walking in. I attached a summary of the role below, let me know if you have any questions.

Service Desk Analyst

Job Type: 6-Month Contract-to-Hire

This is a fully onsite position in Arlington, VA.

They are primarily hiring for the 8am-5pm shift but there are other open shifts they are hiring. Candidates should not have secondary employment while in this role as it is full time:

  • 6am-3pm
  • 7am-4pm
  • 10am-7pm
  • 1pm-10pm

Minimum of 3-5+ years of applicable experience

Minimum a Bachelor's degree in a related field, willing to accept more years of experience instead of degree requirements.

Candidates must be able to work without sponsorship, now and in the future.

Pay up to $31/hr on Apex W2 + $7 referral fee

1-and-done virtual interview process

Technical Requirements:

  • ServiceNow or Remedy ticketing system experience
  • Experience with a Call System (Amazon Connect, 8x8 by Cisco, etc.)
  • Remote troubleshooting
  • Supporting a larger user-base of 1,000+ users
  • Previous experience supporting a government contract/agency
  • Windows Systems
  • Active Directory

Job Tags

Full time, Contract work, Remote job, Shift work,

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