Service Desk Manager Job at GDIT, Newington, VA

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  • GDIT
  • Newington, VA

Job Description

Responsibilities for this Position

Location: USA VA Newington
Full Part/Time: Full time
Job Req: RQ195212

Type of Requisition:
Regular

Clearance Level Must Currently Possess:
Top Secret/SCI

Clearance Level Must Be Able to Obtain:
Top Secret/SCI

Public Trust/Other Required:
None

Job Family:
Systems Administration

Job Qualifications:

Skills:
Active Directory (AD), Information Technology (IT) Services, Troubleshooting
Certifications:
None
Experience:
5 + years of related experience
US Citizenship Required:
Yes

Job Description:

Systems Administrator Advisor

Transform technology into opportunity as a Service Desk Manager with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

At GDIT, people are our differentiator. As a Service Desk Manager you will help ensure today is safe and tomorrow is smarter. Our work depends on Systems Administrator Advisor joining our team to lead a team of Service Desk technicians delivering top flight customer experience.

HOW A SYSTEMS ADMINISTRATOR ADVISOR WILL MAKE AN IMPACT
Manages the functionality and efficiency of a group of computers running on one or more operating systems
Works with multiple teammates and work centers to achieve the mission
Works to with the team to resolve challenges
Supports a highly dynamic environment focused on mission success
Provides superb customer experience to enable the mission
Utilize your full suite of technical and interpersonal skills to support the mission

WHAT YOU'LL NEED TO SUCCEED:
Education: Technical Training, Certification(s) or Degree
Required Experience: 5+ years of related experience
Required Technical Skills: Sec+, ITIL
Security Clearance Level: TS/SCI
Required Skills and Abilities: Documentation, Problem Solving, Communication
Preferred Skills: CCNA
Location: On Customer Site
US Citizenship Required

GDIT IS YOUR PLACE:
Full-flex work week to own your priorities at work and at home
401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Cutting-edge technology you can learn from
Rest and recharge with paid vacation and holidays

The likely salary range for this position is $119,000 - $161,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:
40

Travel Required:
Less than 10%

Telecommuting Options:
Onsite

Work Location:
USA VA Newington

Additional Work Locations:

Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans



PI263741777




Systems Administrator Advisor


Transform technology into opportunity as a Service Desk Manager with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate.


At GDIT, people are our differentiator. As a Service Desk Manager you will help ensure today is safe and tomorrow is smarter. Our work depends on Systems Administrator Advisor joining our team to lead a team of Service Desk technicians delivering top flight customer experience.


HOW A SYSTEMS ADMINISTRATOR ADVISOR WILL MAKE AN IMPACT
Manages the functionality and efficiency of a group of computers running on one or more operating systems
Works with multiple teammates and work centers to achieve the mission
Works to with the team to resolve challenges
Supports a highly dynamic environment focused on mission success
Provides superb customer experience to enable the mission
Utilize your full suite of technical and interpersonal skills to support the mission


WHAT YOU'LL NEED TO SUCCEED:
Education: Technical Training, Certification(s) or Degree
Required Experience: 5+ years of related experience
Required Technical Skills: Sec+, ITIL
Security Clearance Level: TS/SCI
Required Skills and Abilities: Documentation, Problem Solving, Communication
Preferred Skills: CCNA
Location: On Customer Site
US Citizenship Required


GDIT IS YOUR PLACE:
Full-flex work week to own your priorities at work and at home
401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Cutting-edge technology you can learn from
Rest and recharge with paid vacation and holidays


The likely salary range for this position is $119,000 - $161,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.



Scheduled Weekly Hours:
40



Travel Required:
Less than 10%



Telecommuting Options:
Onsite



Work Location:
USA VA Newington



Additional Work Locations:



Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.


We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.


We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.


Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans







PI263741777

Job Tags

Holiday work, Full time, Temporary work, Part time, Work experience placement, Immediate start, Remote job, Work from home, Worldwide, Flexible hours,

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