Location: Minneapolis, Minnesota, 55415 (Onsite)
Job Type: Full time
Job Summary:
The Service Desk Technician serves as the central point of contact in a help desk environment, providing triage and level 1 technical support for computer systems, hardware, and software. This role involves analyzing and troubleshooting issues, escalating complex problems when necessary, and facilitating service requests while ensuring excellent customer service.
Key Responsibilities:
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Preferred Qualifications:
Job Type: Full-time
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Work Location: In person
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