Sr. Email Marketing Specialist Job at NinjaHoldings, Remote

ZHY4aVcxbkloSUt5NENQTEdRYkg1dWFh
  • NinjaHoldings
  • Remote

Job Description

NinjaHoldings was founded in 2017 by a team seeking to revolutionize the way everyday Americans interact with financial services. Through our CreditNinja and NinjaCard brands, we empower people overlooked by traditional financial institutions to take control of their finances via a full suite of digital banking and lending products, providing incentives and rewards along the way as we guide them on a path to financial improvement. Through our EDGE brand, we help companies better understand their customers by offering a package of bespoke underwriting, fraud detection, and analytics services. With offices in Chicago, Miami, and around the world through the power of remote work, we are a lean and innovative team always seeking like-minded talent to join us in our fight to disrupt consumer finance.

Job Summary

NinjaHoldings is seeking a highly skilled and results-driven Sr. Email Marketing Specialist to develop, execute, and optimize email and SMS campaigns. As the owner of customer communication, you will manage the full lifecycle including strategy, building and QA, and executing and reporting. You will leverage data-driven sights to enhance segmentation, improve deliverability, and maximize customer conversion and retention. The ideal candidate is highly detail-oriented, analytical, and experienced in managing email marketing in a fast-paced environment.

Key Responsibilities:

  • Develop, implement, and optimize email and SMS marketing campaigns to drive new customer acquisition, retention, and engagement
  • Execute day-to-day tasks including, but not limited to: building, launching, analyzing and iterating on A/B tests to improve the overall customer experience 
  • Debug technical issues related to HTML/CSS, journeys, lists, and other aspects of email execution
  • Monitor and maintain email deliverability, reduce spam complaints, and improve open and click-through rates
  • Build and maintain dashboards using SQL to investigate anomalies and monitor and report on email performance
  • Utilize competitive marketing research and product intelligence to understand the competitive landscape
  • Collaborate with our PM and engineering teams to create requirements and assist with the development of marketing-related features

Requirements:

  • 2-3 years of email marketing experience, preferably in financial services or other highly regulated industry
  • Proficiency in email marketing platforms such as Iterable, Braze, Marketo, or similar automation tools
  • Strong technical skills including knowledge of HTML/CSS
  • Working experience with relational databases and SQL query authoring 
  • Advanced analytical skills with the ability to interpret complex datasets and translate insights into actions
  • Experience in A/B testing, multivariate testing and customer journey optimization
  • Exceptional written communication skills are required
  • Proven experience with project management including the ability to prioritize tasks and adapt to shifting business priorities
  • Strong sense of ownership and attention to detail is required

Additional Pluses, but not requirements:

  • Experience working in a remote environment
  • Experience with referral or affiliate marketing

Benefits:

  • Competitive salary and benefits package 
  • Flexible, remote work 
  • Fun, fast-paced work environment 
  • Dynamic start-up culture 
  • Ability to make an immediate impact in a growth stage company 
  • Convenient downtown Chicago office located in the heart of the city
  • Equal opportunity employer

IMPORTANT NOTICE:

Please carefully review communications to ensure that they are from the official Breezy applicant tracking platform (@breezy-mail.com) or an official NinjaHoldings brand email: @ninjaholdings.com, @creditninja.com, @ninjacard.com, or @edgescore.com. If you have been contacted regarding a job opening at NinjaHoldings from any other email address, including similar email variations, this is NOT a trusted source. We recommend that you refrain from responding to suspicious emails and file a complaint with the FBI's Internet Crime Compliant Center (IC3) at  ( For questions or to confirm the authenticity of a communication, please email hr @ ninjaholdings.com.

Job Tags

Full time, Work experience placement, Immediate start, Flexible hours, Shift work,

Similar Jobs

United Parcel Service of America, Inc.

PT Warehouse Supervisor Job at United Parcel Service of America, Inc.

 ...experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrowpeople with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there... 

DYADlaw, P.C.

HR Specialist Job at DYADlaw, P.C.

 ...ensuring compliance, confidentiality, and efficiency in all HR processes. This role oversees the entire recruitment lifecycle,...  ...communication skills. A passion for employee engagement, process improvement, and fostering a strong company culture is essential. Compensation... 

Perdue

Food Grade Oil Technician Job at Perdue

 ...agricultural commodities and have a diverse portfolio of products and businesses. Summary Perdue AgriBusiness has openings for our Food Grade Oil Technician position in Salisbury, MD . This position will be responsible for operating oil refinery production... 

Medical College of Wisconsin

Clinical Research Assistant I Job at Medical College of Wisconsin

 ...Purpose Perform studies to advance the goals of research projects studying inflammatory skin diseases, granulomas, bacterial and fungal...  ...dermatology under the guidance of principal investigators. Assist the PI in writing grant proposals and papers. Prepare and present... 

Jake's Finer Foods

Class A CDL - Local Delivery Driver - Austin, Texas Job at Jake's Finer Foods

 ...within a national organization. Job Title: CDL Class A Delivery Driver Reports To: Transportation Supervisor Location: Austin...  ...required ~1+ years of commercial driving experience preferred. Local delivery experience preferred ~ Prior grocery store and/or...