We are seeking a dynamic and experienced Bilingual Store Manager to lead the operations of our supermarket. This position requires fluency in both English and Spanish , and a passion for delivering excellent customer service while overseeing daily store activities, employee performance, and inventory control.
Buscamos un/a Gerente de Tienda Bilingüe dinámico/a y con experiencia para liderar las operaciones de nuestro supermercado. Este puesto requiere fluidez en inglés y español , así como pasión por ofrecer un excelente servicio al cliente mientras supervisa las actividades diarias de la tienda, el desempeño del personal y el control del inventario.
Oversee day-to-day store operations, including scheduling, merchandising, cleanliness, and opening/closing.
Ensure an exceptional customer experience and resolve any escalated customer issues.
Hire, train, and manage store team members; conduct performance reviews.
Monitor inventory levels, order supplies, and manage shrinkage.
Maintain compliance with health, safety, and labor regulations.
Lead by example in creating a positive, inclusive, and bilingual work environment.
Supervisar las operaciones diarias de la tienda, incluyendo programación, exhibición de productos, limpieza y apertura/cierre.
Asegurar una experiencia excepcional para el cliente y resolver cualquier problema escalado.
Contratar, capacitar y supervisar a los empleados de la tienda; realizar evaluaciones de desempeño.
Monitorear niveles de inventario, hacer pedidos y controlar pérdidas.
Cumplir con las normativas de salud, seguridad y laborales.
Liderar con el ejemplo para fomentar un ambiente de trabajo positivo, inclusivo y bilingüe.
3+ years of experience in retail or supermarket management.
Fluency in both English and Spanish (spoken and written).
Strong leadership, organizational, and interpersonal skills.
Proficient with POS systems, Microsoft Office, and inventory tools.
High school diploma or GED required; college degree preferred.
Mínimo de 3 años de experiencia en gestión de tiendas o supermercados.
Dominio del inglés y español (hablado y escrito).
Fuertes habilidades de liderazgo, organización e interpersonales.
Conocimiento de sistemas de punto de venta, Microsoft Office y herramientas de inventario.
Diploma de secundaria requerido; título universitario preferido.
Must be available to work flexible hours including evenings, weekends, and holidays.
Debe estar disponible para trabajar horarios flexibles, incluyendo noches, fines de semana y días festivos.
Competitive salary and bonus structure
Health, dental, and vision insurance
401(k) with company match
Paid time off and holiday pay
Opportunities for advancement and continued training
Salario competitivo y bonificaciones
Seguro médico, dental y de visión
401(k) con contribución de la empresa
Días pagados de vacaciones y feriados
Oportunidades de crecimiento y capacitación continua
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