Job Description

Job Title: Swedish-Speaking Client Advisor

Location: Malta (Onsite)

About Us:
Are you ready to embark on an exciting adventure in one of Europes most beautiful destinations? Join our team in Malta and help us deliver exceptional customer experiences while enjoying the Mediterranean sun! We are a global leader in customer service, offering innovative solutions and support across a range of industries. We're looking for a dynamic, enthusiastic, and customer-oriented Swedish-Speaking Customer Advisor to join our vibrant team.

What Youll Be Doing:

• Be the voice of our company, providing outstanding customer support to Swedish-speaking clients via phone, email, and live chat.
• Assist customers with their inquiries, solve problems, and offer product guidance, all while maintaining a positive and friendly approach.
• Turn challenges into opportunities by resolving customer concerns quickly and effectively, ensuring a seamless experience.
• Collaborate with a fantastic team of professionals to provide consistent, high-quality service.
• Keep up-to-date with our products and services to always deliver the best advice and information to our customers.
• Record interactions and track customer feedback to continually improve our service.

What Were Looking For:

• Fluency in Swedish (native or near-native level), with excellent communication skills (spoken and written).
• Fluency in English (spoken and written) to communicate with the international team.
• A passion for helping others and solving problems.
• Previous customer service experience is a plus, but a positive attitude and willingness to learn are key!
• Ability to handle multiple tasks with ease and stay calm under pressure.
• A friendly, professional, and empathetic attitude with a customer-first mindset.
• Flexibility to work shifts, including evenings and weekends, when needed.

Why Malta and Why Us?

• Vibrant Culture & Stunning Views : Work in the heart of Malta, a gorgeous Mediterranean island with rich history, beautiful beaches, and a lively atmosphere.
• Competitive Pay & Benefits : We offer a competitive salary along with a comprehensive benefits package.
• Career Growth : We believe in supporting our team members, offering opportunities for learning and advancement.
• Dynamic, Supportive Team : Work in a fun and supportive team environment, with people who share your passion for delivering exceptional service.

If you're ready to combine your customer service skills with an exciting career in sunny Malta, we want to hear from you! Apply today and be part of a forward-thinking company that puts customers first. Lets make a difference together!

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