Tasting Room Lead Job at Nine Hats Wines Nine Hats Wines, Walla Walla, WA

ZGZrblcxaktnWUcwNGlmSUd3ZkY1dWVZZkE9PQ==
  • Nine Hats Wines Nine Hats Wines
  • Walla Walla, WA

Job Description

Job Description:

Nine Hats was born out of the renowned Long Shadows Vintners - a winery dedicated to making world-class wines from Washington state. However, not every occasion calls for ultra premium priced wines, so we set out to make ordinary occasions special in their own right by using Long Shadows’ tremendous winemaking facilities and knowledge to make a line of everyday wines. The result was delicious, approachable, thoroughly drinkable wines, at a price point that’s meant to be enjoyed any day of the week.

We are looking for a passionate and dynamic individual to lead our tasting room and be an ambassador for the brand. As a member of the Nine Hats team, your energy, positivity and eagerness to “throw your hat in the ring” are what are we are looking for. Come join our team!

In addition to the expectations set forth above, it is the responsibility of the tasting room lead to provide leadership in the tasting room, to think creatively, develop and implement strategies to increase sales and customer traffic to the tasting room within the Marcus Whitman Hotel.

The job duties of the Tasting Room Lead include but are not limited to:

Tasting Room Responsibilities
•  Host wine tastings and educate consumers on Nine Hats wines
•  Promote and manage retail sales in the tasting room
•  Recruit, train and provide leadership for the tasting room staff in terms of Nine Hats wine knowledge, POS system, and sales activities
•  Develop and execute creative ideas to increase the number of visitors to the tasting room
•  Ensure the customer experience in the tasting room is consistent with the Nine Hats image
•  Provide management with sales results, trends, and plans on a regular basis
•  Operationally manage the tasting room business:
o Conduct opening and closing procedures
o Manage on-site inventory
o Manage staff scheduling
o Reconcile cash register daily
o Maintain cleanliness standards
o Manage tasting room supplies
•  Work with winery staff and Wine Club Manager to plan and execute any events

Sales and Marketing
•  Provide concierge service to visiting VIPs and industry professionals
•  Develop, manage and facilitate efforts to increase direct sales and wine club sign ups

Administration
•  Provide detailed results of all sales efforts to management
•  Develop reliable systems to track and manage will call orders, samples, transfers and inventories
•  Take the lead for all POS protocols and updates to be implemented in the tasting room and ensure all staff is properly trained on sales tools

Direct To Consumer Sales Administration
•  Respond to customer phone calls, emails, etc.
•  Oversee and organize order fulfillment
•  Provide staff support as needed

Knowledge, Skills and Abilities
•  Wine knowledge and tasting room experience required
•  Management and/or hospitality experience required
•  Excellent written and verbal communication skills and the ability to effectively interact with both customers and internal senior management
•  Strong computer skills. Must be proficient with Excel, Outlook, Word; Orderport a plus
•  Strong organizational, problem solving skills
•  Solid time management skills and the ability to prioritize job duties
•  Ability to see tasks through completion
•  Adaptability, flexibility, independently motivated
•  Position includes weekend hours and occasional evenings for events
•  Occasionally required to lift 40-lbs
•  Must be 21 years of age and hold a MAST permit and Food Handler’s permit
•  Bachelor’s degree preferred and winery experience a must

Create a Job Alert

Receive an email alert when similar new jobs are posted. It's free, fast and easy.

Create Alert

Job Tags

Full time, Afternoon shift,

Similar Jobs

Post Ranch Inn

Houseperson Job at Post Ranch Inn

 ...license with a clean DMV recordand be of age 21. PHYSICAL REQUIREMENTS ~Able to perform all essential duties with or without accommodation ~Pushing/Pulling: Average weight 50 lbs on a regular basis ~Lifting/Carrying: Average weight 50 lbs on a regular basis ~... 

Sartor Sales - Evolve To Prosper

Executive Talent Recruitment & Leadership Specialist - Remote Opportunity Job at Sartor Sales - Evolve To Prosper

Executive Talent Recruitment & Leadership Specialist Remote Opportunity Use your expertise in talent recruitment and leadership to guide professionals, drive growth, and build a people-centric cultureall from a flexible remote role. Are you an experienced leader...

Partnership with Children

NYC DOE Fingerprint Form Job at Partnership with Children

In order to work in NYC schools, you must pass a criminal background check and clearance by the NYC Department of Education. Click the "Apply Now" button to complete your Fingerprint Form.

Kimmel and Associates

Estimator-Multifamily Construction Job at Kimmel and Associates

 .... They are well respected, well capitalized with a robust project pipeline. About the Position: The Estimating and Preconstruction department is a fully integrated partnership between construction and development. Due to growth and a robust pipeline, leadership is... 

Heritage Hospice

Director of Patient Care Services/Executive Director (R.N.) - Full-Time Job at Heritage Hospice

 ...compassionate, end of life care while supporting patients, family members, and other community...  ...nursing in California. The Director of Patient Care Services shall qualify for...  ...health-related field with three years of experience within the last five years in a hospice...