Call Center Representative Job at Sales Match, Washington DC

Y1A4alhsckdoWVc0NnlmSkhRSEg1ZWVRZVE9PQ==
  • Sales Match
  • Washington DC

Job Description

Job Title: Remote Call Center Representative
Hourly Pay: $21 - $27/hour

Summary:

We’re currently seeking friendly, service-oriented individuals to join our team as Remote Call Center Representatives. This fully work-from-home role involves providing helpful, accurate, and timely support to customers over the phone. Your day-to-day responsibilities will include answering general inquiries, assisting with product walkthroughs, and directing callers to the correct departments when needed. If you enjoy helping others, have strong communication skills, and are interested in growing professionally in a remote support environment, this opportunity could be a great fit.

Job Responsibilities:

  • Speak with customers to understand their needs and provide clear, helpful responses to common questions.
  • Walk callers through how to use a product or service, offering guidance in a simple, step-by-step manner.
  • Use provided scripts to assist with basic technical troubleshooting, such as login issues or setup instructions.
  • Record detailed notes from each conversation in our call tracking or CRM system for future reference.
  • Escalate recurring concerns or unresolved issues to your team leader to support service improvements and customer satisfaction.

Qualifications:

  • Strong communication and listening skills, with the ability to speak clearly and calmly.
  • Quick learner who can follow structured scripts while also adapting to different types of calls.
  • Ability to manage multiple tasks at once and stay organized during high call volumes.
  • A quiet, dedicated home workspace and a reliable high-speed internet connection.
  • Previous experience in a call center, customer service, or support role is a plus, but not requiredtraining is provided.

Perks & Benefits:

  • 100% remote positionenjoy the benefits of working from home.

  • Competitive hourly pay ranging from $21 to $27, depending on experience.
  • Paid training with user-friendly scripts and support resources.

  • Supportive team environment with daily virtual check-ins and communication.
  • Opportunities to grow into roles in customer success, technical support, or other areas of the company.

Job Tags

Hourly pay,

Similar Jobs

Teleperformance USA

Healthcare Customer Service Representative - Remote Job at Teleperformance USA

**Category :** **Customer Service/Support****About TP****TP is a global, digital business services...  ..., and the environment.****Benefits of working with TP include:**+ **Paid Training**+...  ..., VT, WI, WV, WY.****This is a Work at Home position for recent UMA graduates only.*... 

Maxion Corp

Work At Home Data Entry - Remote - Admin Assistant Job at Maxion Corp

 ...Join Our Team as a Work-From-Home Data Entry Research Panelist! Are you ready to earn money from the comfort of your own home? This...  ...job for Stay at home moms, retired folks, disabled people and anyone looking to learn how to make income online.... 

United States Truck Driving School

Class A Truck Driving Instructor Job Job at United States Truck Driving School

Class A Truck Driving Instructor JobUnited States Truck Driving School is looking for a qualified training Instructor. USTDS is a leader in the training industry and utilizes experienced drivers that have the skills to pass on that knowledge to students using our proven... 

Benzinga

SEO Strategist Job at Benzinga

 ...About the Role We're looking for an experienced SEO Strategist to join our growing team. In this role, you'll be assigned to a specific...  ...inform strategy. Develop and advise on content clusters and internal linking strategies to strengthen topical authority and improve... 

ZERO Prostate Cancer

Senior Director, Patient Navigation Job at ZERO Prostate Cancer

 ...Title: Senior Director, Patient Navigation Full-Time Exempt-Salaried Remote Are you ready to transform your career into a powerful...  ...Nursing, or related field Minimum of 8-10 years of experience in patient navigation, oncology care, or related healthcare...