Job Description

Controller

128 Plumbing, Heating, Cooling & Electric

Wakefield, MA

About 128 Plumbing, Heating, Cooling & Electric:

For over 32 Years, we've been providing the highest quality, efficiency and reliability when it comes to serving customers in residential service and installation. We take pride in completing our work down to the very last detail. The highest level of service and workmanship is what keeps us moving. Learn how our management, office staff and technicians can help you become more successful and excel in your trade. Raise your level of service and be part of a team environment- you're not alone!

About this role: Join our dynamic and passionate team at 128 Plumbing, Heating, Cooling & Electric, where we're committed to delivering exceptional service and installation with creating a seamless customer experience. We pride ourselves on our customer-first approach, and we are looking for a motivated Controller to help elevate our service to new heights!

About you:

The Accounting Controller will oversee and manage all accounting functions, ensuring accurate financial reporting, compliance, and efficient operations of the accounting department in a growing organization. This individual will be responsible for leading the accounting department, implementing and maintaining accounting policies, and providing strategic insights on financial performance of the business as a whole. The ideal candidate should possess a deep understanding of financial management, accounting principles, and reporting standards, along with strong leadership and organizational skills.

Responsibilities for the Controller:

• Serve as a strategic thought partner, developing financial infrastructure to support sustained growth and informed decision-making.
• Build, analyze, and maintain detailed financial reports to support short and long-term strategic planning, including key performance indicators, business activity reports, and financial statements.
• Conduct ongoing analysis of key business drivers, trends, and performance indicators, and present findings in a clear, easy-to-understand format for management.
• Oversee the preparation and reporting of monthly financial results, including identifying trends, issues, and areas for improvement.
• Support management in the development of financial analysis to guide strategic business decisions, including sales pipeline analysis, job costing, client profitability, and capacity planning.
• Oversee the invoicing process for contract projects, Time and Materials projects, service work, and recurring revenue contracts, ensuring timely billing and collections.
• Manage the job costing process, ensuring efficiency and accuracy in cost allocation and tracking.
• Ensure compliance with financial and HR-related processes, including payroll, taxes, and documentation of HR records, while maintaining confidentiality and adhering to legal standards.
• Manages the monthly closing process, including preparing and approving journal entries, verifying the correct coding of revenues and expenses, and reconciling all balance sheet accounts to external sources.

• Collaborate with external agencies for tax planning, preparation, and reporting, ensuring accurate and timely income tax reporting.
• Manage relationships with insurance agents, banking partners, and external accounting professionals, optimizing financial and insurance arrangements in line with company goals.
• Supervise the HR, AR/AP, payroll, and cash management functions, ensuring effective and streamlined accounting procedures.
• Lead and guide the accounting team, setting priorities, establishing objectives, and providing feedback to promote efficiency and growth.
• Oversee and manage office admin staff, providing direction, task delegation, and support to drive team productivity and efficiency.
• Shape company culture by upholding core values, particularly ethics and integrity, and supporting a positive, compliant work environment.
• Member of the Executive Leadership team responsible for establishing the company's vision, mission, and strategy and guiding the organization to reach those goals.

Qualifications for the Controller:

• Strong customer service focus with a proven ability to empathize and build trust.
• Excellent verbal and written communication skills.
• Ability to thrive in a fast-paced, goal-driven environment.
• Highly organized with exceptional follow-through abilities.
• Leadership qualities with a positive, solution-oriented attitude.
• Willingness to receive and act on constructive feedback.
• Previous experience in project management or customer-facing roles preferred.
• Emotional maturity and must be a team leader.

EDUCATION / EXPERIENCE:

• Bachelor's degree in accounting or finance.
• 8+ years of professional experience as a controller responsible for accounting and financial reporting.
• Advanced knowledge of accounting principles, procedures, and GAAP.
• History of successfully implementing/integrating systems, policies, and protocols.
• Strong attention to detail with the ability to manage multiple tasks, meet tight deadlines and maintain confidentiality.
• Solid organizational, time management and collaboration skills with a talent for building relationships.

Why join us as a Controller:

• A+ Team Environment
• Earn Weekly Bonuses
• Get Paid Weekly
• Paid Holidays
• Paid Vacation, Personal, and Sick Time
• Company Events
• Fitted and Customized Company Uniforms
• Team and Management Support At All Times
• Health, Vision, and Dental Insurance (128 Covers 73% of Health Benefits)
• 401k Retirement Plan with 4% IRA Matching
• Advancement and Growth Opportunities

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