Retail Store Manager Job at The UPS Store #4377, Jericho, NY

ZHZnbFhWWEhnNFczNFNiSkh3ekU1T0da
  • The UPS Store #4377
  • Jericho, NY

Job Description

This position is for the retail location of The UPS Store - not the warehouse or corporate. The Retail Store Manager is responsible for the day-to-day operations of the retail location. He or she will open and close the store, manage productivity and ensure the store's team delivers world-class customer service to all customers, monitor cost control and expenses, and provide weekly and monthly reports to the franchise owner. The Store Manager is ultimately accountable for profit/loss, continuous improvement, service delivery levels, personnel management, and business development. The UPS Store is a network of individually owned and operated franchised service centers specializing in small business solutions. Our organization consists of 10 locations in Nassau County, Long Island NY including Syosset, Jericho, Plainview, Greenvale, Garden City, Garden City Park, Great Neck, Wantagh, Rockville Centre & Huntington Station. The ideal candidate has a post high school education (college coursework or a degree), five years of customer facing retail store operations experience, strong supervisory/managerial/leadership skills, excellent computer/internet/software knowledge, the physical ability to perform this job (lifting, bending, etc.), and knows how to “listen and lead.” He or she must have a dynamic personality and must be able to motivate a team to optimize performance. Compensation $50,000 to $55,000, depends on skills and experience with room for growth.

RESPONSIBILITIES

  • Performs personnel management, which includes recruiting, training, scheduling, and coaching associates
  • Schedules work assignments and facilitates weekly or monthly staff meetings
  • Monitors, evaluates and maximizes customer service delivery and customer satisfaction
  • Develops and implements the store marketing program
  • Available on weekends as required
  • Manages the stores financials and prepares/provides reporting
  • Manages inventory
  • Reviews daily employee timesheets and submits for payroll processing
  • Oversees store maintenance, including cleanliness, safety, and organization
  • Performs other duties as assigned

QUALIFICATIONS

  • 5 years of customer facing retail operations experience
  • Advanced education degree, coursework, or tech school desired
  • Previous store management experience required, including personnel and financial management experience
  • P&L experience preferred
  • Strong computer skills, including Microsoft Office and Adobe Suites
  • Bona fide management/leadership skills
  • Willing to accept full accountability for store operations

BENEFITS

  • We Operate 10 stores which provides for excellent advancement opportunities
  • Flexible Schedule, (no late nights) stores are open Mon-Fri 8:30am to 6:30pm, Sat 9am to 5pm, Sun 10am to 3pm
  • Vacation and Sick Pay
  • Insurance; medical, dental and vision
  • Holidays
  • 401K Retirement Savings Plan with match
  • Paid Training
  • Employee Discounts
  • Uniforms Provided
  • Free Parking

Job Tags

Holiday work, Full time, Flexible hours, Weekend work,

Similar Jobs

The UPS Store

Full-Time Center Associate Job at The UPS Store

 ...effort to learn all aspects of the business in the shortest possible time.RESPONSIBILITIES * Delivers outstanding customer service...  ...* Continuously practices good listening skills with customers, UPS Store team members, and leadership* Takes ownership of the customer... 

Atropos Health

Medical Informatics Associate Job at Atropos Health

 ...world evidence. About the Role We are looking for a Medical Informatics Associate who will be responsible for the creation of content...  ...external stakeholders to build real-world evidence to support clinical and commercial decisions. To excel at this role, a candidate... 

The Elmer Agency

Remote Sales Rep Job at The Elmer Agency

 ...Join our Team! Are you passionate about helping people and ready to make a meaningful impact? We are looking for dynamic leaders who are eager to elevate their careers and drive success within our organization. If you have a strong commitment to excellence and a desire... 

Experience Senior Living

Resident Experience Ambassador (PRN) Job at Experience Senior Living

 ...manner that is consistent with existing solutions to problems. Able to work with people in such a manner to support the companys culture, work in a team setting to accomplish goals and get results. Expected to represent the Resident Experience department by being... 

FlexIT

Full Time Data Entry Analyst - Remote Work From Home Job at FlexIT

 ...to work independently and as part of a team. Experience in data entry or a related field is preferred. Benefits: Full remote work opportunity. Be part of a growing company in the real estate education sector. Opportunity to learn about real estate...